Welcome to the Individual and Family Contacts page.
Please select from the options below.

• National Suicide Prevention Hotline (24 hour)
  
  
• CARES Line: Crisis and Referral Services for Children, Youth and Families (24 hour)
  
  
• Crisis Text Line
  
  
• Warm Line
  
  
• IDHS/DMH Recovery Support Specialists

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National Suicide Prevention Hotline (24 hour)

If you or a loved one are experiencing a mental health crisis, you may call the
24-hour National Suicide Prevention Lifeline at:

 1 (800) 273-TALK (8255)

   Caring staff will connect you with the closest possible crisis center in your area.

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Crisis Text Line

The Crisis Text Line serves anyone, in any type of crisis, 24-hours a day. Text HELLO to:

 741741

   Trained crisis counselors will respond and help you.

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CARES Line (24 hour)

You may use the 24 hour Crisis and Referral Entry Services (CARES) line to talk to a mental health professional if your child is a risk to themselves or others, having a mental health crisis, or if you would like a referral to services for children, youth, and families.

Call: 1 (800) 345-9049
TTY: 1 (773) 523-4504

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The Warm Line

The Illinois Mental Health Collaborative for Access and Choice is pleased to announce the Warm Line!

Sometimes what is needed most in difficult times is someone to talk to:
Someone who listens and understands.

The Warm Line is an opportunity in Illinois for anyone age 12 and up to receive support by phone. Wellness Support Specialists are professionals who have experienced recovery in their own lives. They have been trained in recovery support, mentoring, and advocacy and are ready to listen and support you. The Warm Line is not a crisis hotline, but is a source of support as you recover or help a family member to recover. 

• Call: 1 (866) 359-7953
• Hours of Operation: Monday through Saturday, 8am-8pm except holidays

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IDHS/DMH Wellness & Recovery Services Contacts

Region 1
Name	Location	Phone Number
Vacant	Region 1 North
Marty Hines	Region 1 South	708-612-4236
Troy Butler	Chicago Read MHC	773-794-4064
Wayne Beyer	Chicago Read MHC	773-794-4034
Vacant	Madden MHC
Region 2
Name	Location	Phone Number
Vacant	Region 2
Anthony Dillard	Elgin MHC	847-742-1040 x3122
Mark Klocek	Elgin MHC	847-742-1040 x2310
Region 3
Name	Location	Phone Number
Tom Troe	Region 3	309-346-2094
Region 4
Name	Location	Phone Number
Tanya Cooley	Region 4	217-786-0043
Christine Elvidge	McFarland MHC	217-786-0041
Scott Wineberg	McFarland MHC	217-786-6983
Nancy McVey	McFarland MHC	217-786-6178
Region 5
Name	Location	Phone Number
Christina Ancira	Region 5-Southern	618-614-8446
Vacant	Region 5-Metro East
Shelli Claro	Alton MHC	618-474-3829
Christopher Keck	Chester MHC	618-826-4571 x10169
Kelly Ellis	Choate MHC	618-202-6537

Illinois Department of Human Services/
Division of Mental Health
Region Map